how to prepare for an interview with kaiser permanente

Many of those in the shelter relied on me to help them with certain tasks, so it was critical to building trust that I followed through and followed up on my commitments to each person. I would keep myself organized by utilizing an electronic calendar and OneNote to keep my tasks and priorities highlighted. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. I like to get to know people and ask them questions about themselves. The News. ", "I have three philosophies when it comes to my work. In detail, discuss any hurdles you had to overcome and how you worked with your teammates to handle the challenge. It's great that you are working on asking for help from a variety of people when needed. I will also need to have resources available to self-help in the event that I need assistance answering a patient's question or finding general information. You are showing the interviewer that you are highly capable in either situation. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. The professor didn't empathize with the situation, so the two of us were responsible for completing the remainder of the project and presenting it in less than one week. Other group members were frustrated, so I took the initiative to have one-on-one conversations with the two team members experiencing conflict. I would need to be trained in the new procedures. Discuss the reasons why will you be great at this job. 5 tips for the first gynecological exam | Kaiser Permanente If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. We will re-assess in December, but it seems to be working very well. ", "Outside of my career, my priorities in life are my family and being outdoors. Excellent! Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. I feel I can add a lot of value in an administrative and support capacity, so I'm excited to learn more about this opportunity. I work good under stressful situations, and I'm good at resolving patients' problems.". ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. Because this is a situational question, consider using the STAR (Situation, Task, Action, Result) method to provide a story-based example. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. Needless to say, that was a huge challenge since we weren't provided with any of the work the other students had done, so we worked together to create a plan; we kept in close communication and supported each other when the other was struggling. It is best to explain clearly what your strengths are and how those strengths would benefit you as a Radiology PA. At Kaiser Permanente, integrity is held in the highest regard. The patient was angry and threatened to leave AMA. This shows the interviewer that you've done your research and aren't answering vaguely. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. Wonderful! ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. I love the fact that Kaiser Permanente seeks to improve the health of both your members and communities that you serve and I'd love to be a part of that mission moving forward. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. Your answer shows the interviewer that you can work well with almost anyone. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. ", "I find that with the right company, it's pretty simple to balance life and work. In asking this question, your interviewer wants you to talk openly and honestly about the types of work environments that you find hard to work in. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. Using a specific example from your work history, talk about a specific time where you had to go the extra mile as part of a team to make a project or task a success. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. I tried to always keep a positive attitude and remain flexible, knowing that being short-staffed was a stress to everyone, so I was willing to do what was necessary to keep the team moving together. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. Perhaps you use a particular app or software. While there was no injury, I was required to report the fall to our safety team and I did so immediately. I cannot take on every step of a project all of the time. If you usually like to generate new ideas and allow someone else to execute them, share your creative side while expressing that you prefer for others to take the lead. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. When I enjoy what I do it doesn't feel like a chore. When it came time for the presentations, I often played a large role in the speaking aspects of the project. I'm very open-minded and eager to learn, and I take direction and feedback well, so I feel that being in a position where I can learn while supporting the team with tasks and duties would be ideal. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. They expect their healthcare providers and staff to be an integral part of these communities as participants and leaders. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. This is one of the reasons I have applied with Kaiser Permanente. ", "I dislike when there's work politics. ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. I interviewed at Kaiser Permanente (San Francisco, CA) in Mar 2022 I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. It sounds like you have a very full personal life, with a fantastic work/life balance. ", "I see myself as a compassionate person; I see more than a sick person picking up their prescription. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. I strive for perfection too often, which causes unnecessary stress for myself. Great answer! In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. ", "I'm very interested in clinical research. "As a newer provider to the community, it will be important for me to get out and introduce myself to others. Your work history sounds strong, and it seems as though you are very loyal to your work. Read our Terms of Use for more information. ", "I was working in a clinic where the primary population was low income. I let him know that as a senior employee on the team, others look up to him and often follow his lead and attitude. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. If you can add in a little bit more about your education, that would round out your answer nicely. "In my last volunteer role, I supported a fundraiser for the women's shelter. I also receive emails from different pharmacy pages with interesting articles.". Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. That meant I might work four different areas during my shift, ranging from cleaning the dining room to making sandwiches or doing the dishes. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. I am a people person and build relationships with my coworkers and patients alike. Every person I care for has a story. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. Well done! Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. She told me she had actually handed me a fifty-dollar bill, not a twenty-dollar bill, and that I had not given her enough change. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. Fill out the application: The next step is to fill out the online I am very open to training, and I'm a quick learner, so I feel I would be able to be taught and pick the job up quickly. I think self-care is also very important, so I exercise, eat healthily, and try to get enough sleep every night to help maintain that balance. The HR Partner and I approached this person to discuss our company culture and how his behavior disrupted the environment. When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. In addition to this podcast, I also subscribe to a couple of industry blogs. When I was in school, I equally enjoyed working on assignments alone and as part of larger group projects. If possible, avoid extreme responses that include speaking negatively of others or naming people. ", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. Some patients need a lot of attention; some want less, and some need boundaries. ", "I'm a very detailed and organized person. Find additional company focused interview questions by practicing from one of our industry sets. I had to submit my previous procedural logs and take a test. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. Mi cuenta. I like to be on time with my schedule to ensure that our patients are assisted properly. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. I carry around a notebook and write down important facts if I think there is a chance I will forget them. I document all necessary information as soon as possible so that the record is up to date and accurate. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. Any hiring authority should feel comfortable putting you in front of their valued customer base. They want to know that your passions align well with what Kaiser Permanente is offering. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. After you successfully complete the assessment test, a I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. Human beings all grow up in different manners and under different philosophies. For getting a job at Kaiser, the following steps need to be considered- Tips In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. A career in healthcare can be emotional at times; however, I choose to focus on the positives. ", "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. I went to the volunteer director and expressed my gratitude for being able to support such an organization, but constructively shared my feedback that if we could improve communication and set clear expectations on roles and responsibilities, I felt like we would accomplish more and have a better chance of reaching our goal. Talk to your interviewer about a time when have had to adjust to changes on the job. Well done! New hires were appreciative of learning one on one. It sounds as though you lean on a variety of reputable sources, which the interviewer should be happy to hear. I understand the need for change and do all I can to support it. ", "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. I am well organized, pay close attention to detail, and strive to maintain accuracy in all that I do, and I feel those skills would transfer well into this role and help me succeed if given the opportunity. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. You must create your own answers, and be prepared for any interview question in any interview. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. He took my feedback well, and shortly after, we had a volunteer meeting to go over all the details, and we were given a point of contact for all questions in the future. I believe my drive to collaborate with others and provide excellent customer service for patients would add value to Kaiser Permante's team. "I definitely consider myself a compassionate person. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. I'm able to effectively communicate by asking questions if I don't understand something or need clarification and also by recapping what I do know or have completed so that everyone is on the same page about the work that has been done. Kaiser Permanente takes great pride in having a very positive and nurturing environment. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. Planes de salud de Kaiser Permanente en el pas: Kaiser Foundation Health Plan, Inc., en el Norte y Sur de California y Hawi Kaiser A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". I volunteer with their organizations in various roles. Is this something junior staff can be involved in? I returned to the US just last month and had been actively looking for work the past couple of weeks. Additionally, I would keep lines of communication open with my manager so that each week I understood what needed to be done and what tasks were the highest priority for the team. If it were a situation where the person was being rude or disrespectful, that might be a little different. Iniciar sesin o Regstrese. But I don't want you to be surprised by the information. WebKaiser Permanente Interview. I also help the pharmacist with anything they needed from translating to ringing up customers. "In college, I took a business course, and in it, we had a group project with four total students assigned to research a company, do a SWAT analysis, and present it to the class. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. "For Kaiser Permanente, I realize that patients are the customers. From that experience, I learned that we all perceive people differently, and what may seem like a difficult person to me may be no bother at all to someone else on the team. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. ", "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. It sounds like you have the experience the interviewer would be looking for. Kaiser Permanente Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. I'd be curious to hear if your department had any needs in this area. It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. This approach has greatly reduced in-house issues related to communication. I did some volunteering in the past at a local hospital and worked on a slower-paced administrative wing and also in a fast-paced environment in the kitchen, and I didn't dislike or struggle with either. I learned a lot from each volunteer, and because we had such a diverse team, we were able to share ideas and solutions to problems that we may not otherwise have been able to come up with on our own. ", "I would describe myself as a hard worker. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. I have been responsible for maintaining supplies on the general surgery ward for five years. Kaiser Permanente Analyst Interview Questions | Glassdoor I greatly value diversity. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. My idea was to talk to users of EHR systems at all levels. In looking to hire you at Kaiser Permanente, your interviewer wants to know that you have a methodical approach to problem-solving. With this question, the interviewer is trying to get an idea of how you interact with challenging people, such as a coworker who is hard to please or has a tendency to intimidate others. "While I was in school, I worked at a fast food restaurant, which was very fast-paced. I hope to involve them in various Kaiser community volunteering opportunities.". Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. It sounds as though you have exceptional patient service skills! I love working as part of a team and my colleagues take well to my personality. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I know that every interaction is important, from answering the phone to checking someone in at the desk or just assisting a patient or family member in passing through the hallway. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. It sounds like you handled this matter with utmost urgency and great customer care. The program was a success, and upper management chose to keep it implemented for another six months. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. Therefore, any date prior to 2019 might not be accurate. I enjoy working as part of a diverse team because it has two-way value; you can expand your experiences and skillset by learning from others, and you can also contribute your knowledge and experiences to others on the team. Also, I am organized, bilingual, and I have pharmaceutical knowledge. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. "During my time in college, I had to work to find ways to strike that work/life balance between classes and assignments and taking care of myself. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. If possible, pick a weakness that is not a core skill for the position you are interviewing for. I was confident she had only given me a twenty, but I had put the money immediately in the drawer; the store was super busy, and we didn't have surveillance cameras, so instead of pausing to count the drawer, I took her word and handed her the difference. Prior to your interview, put some serious thought into what drives your patient care philosophy internally and sincerely reiterate to your interviewer why you hold this philosophy near and dear to your heart. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. I greatly value the information shared between fellow professionals in our field. I apologized for the mistake, and even though they told me I didn't have to replace the money, I did so anyway. This is a great start! Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. I love my job. Are there any specific action steps you would need to take to reach your goal of becoming a PA? While there is no right or wrong answer to this question, be sure to speak with honesty and confidence in explaining how you interact as part of a larger team. It was affecting the team's morale, and others began joining in with having negative attitudes. By seeing and understanding the history, I can help guide a plan moving forward for the team. The Hiring Process at Kaiser Permanente - How I Got Make them think we care about them as if they were our family members so that they will come back.". Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. But her prescription was on troubleshoot, and no one order it. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. Founded in 1980, the medical group has more than 1,700 Permanente physicians spanning more than 60 subspecialties. I take the time to listen and reflect back to ensure that I am providing the best care possible. Common stages of the interview process at Kaiser Permanente according ", "When I started in Interventional Radiology, I was not trained in IR procedures. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. Know your family history. These experiences have really opened my eyes to working with people from backgrounds different than myself.

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